Privacy Policy

1. INFORMATION WE COLLECT

When you visit or place an order on our Website, we may collect the following:

Personal Information: Full name, email address, phone number, and billing/shipping addresses.
Payment Data: Processed exclusively through secure, PCI-DSS-compliant third-party payment processors. Ethos Research Labs does not store, access, or retain any payment card or financial account information.
Technical Data: IP address, device type, browser, and browsing activity, collected automatically via cookies and similar tracking technologies.

2. HOW WE USE YOUR INFORMATION

We use collected information solely to process and fulfill orders, provide customer support, send transactional communications, deliver opt-in promotional content, detect fraud, and improve Website performance. We do not use your data for automated decision-making or profiling.

3. INFORMATION SHARING

We do not sell, rent, or trade your personal information. We may share data only with trusted third-party service providers necessary to operate our business (e.g., payment processors, shipping carriers, analytics platforms), and with legal or regulatory authorities when required by law.

4. COOKIES & TRACKING

We use cookies to personalize your experience and analyze site traffic. You may disable cookies at any time through your browser settings, though some Website features may be affected.

5. DATA SECURITY

Ethos Research Labs employs industry-standard technical and organizational safeguards, including SSL encryption and access controls, to protect your personal information from unauthorized access or disclosure. No method of transmission is entirely secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at ethos@ethosresearchlabs.com. We will respond within the timeframe required by applicable law.

7. POLICY UPDATES

We reserve the right to update this Policy at any time. Continued use of the Website following any posted changes constitutes your acceptance of the revised Policy.